Skip to Content

PRIVACY POLICY

OVERVIEWINTRODUCTIONCHANGES TO THIS PRIVACY POLICYINFORMATION WE MAY COLLECTWHY WE COLLECT INFORMATIONDATA SHARINGDATA RETENTIONSECURITYCHILDRENYOUR ACCEPTANCE OF THESE TERMSCONTACT INFORMATION

OVERVIEW

Fifth & Harding is committed to protecting your privacy. This policy explains how we collect, use, maintain, and disclose information from users of our website ("Platform"). It applies to the Platform and all services offered by Fifth & Harding.

INTRODUCTION

Fifth & Harding ("we," "us," "our") operates fifthandharding.com (the "Platform").

The Platform allows users ("User," "you," "your") to:

  • View design services.
  • Contact us with project inquiries.
  • Submit project details.
  • Clients can access project documents via login.
  • Sign up for email updates.

We may process user personal data to deliver our services and operate the Platform. We are committed to protecting your privacy. This policy explains how we process your personal data. We are the "controller" of your personal data.

CHANGES TO THIS PRIVACY POLICY

Fifth & Harding may update this Privacy Policy. Please check this page for changes, as it is your responsibility to be aware of modifications.

Contact us at hello@fifthandharding.com with any questions.

INFORMATION WE MAY COLLECT

We may collect:

  • Inquiry Information: Name, email, phone (optional), project details, and information provided in messages or forms.
  • Client Account Information: Name, email, phone, billing address, project address, and login credentials.
  • Analytics Information: Operating system, browser type, IP address, referring website, pages visited, and visit dates/times.
  • Marketing Information: Name and email (for email updates).

WHY WE COLLECT INFORMATION


  • To respond to inquiries and assess projects: We use Inquiry Information to understand your needs and communicate with you. This is necessary for our legitimate interests in responding to inquiries and assessing business opportunities. We retain this information for 3 years from your inquiry.
  • To provide services and manage projects: We use Client Account Information to manage client relationships, provide access to project documents, communicate about project progress, and fulfill contracts. This is necessary for our contract performance and our legitimate interests in managing projects and maintaining records. We retain this information for the project duration and 7 years thereafter.
  • To maintain and improve our Platform: We use Inquiry and Analytics Information to analyze Platform use, resolve issues, and improve user experience. This is necessary for our legitimate interests in ensuring Platform functionality and improving our services. We retain this information for 3 years from collection.
  • To market our services: With consent or where lawful, we may use Marketing Information to send updates and information. You can withdraw consent at any time by unsubscribing. We retain Marketing Information until you unsubscribe. Legal basis under GDPR: consent.

DATA SHARING


Information will only be shared as follows:

  • With Personnel: As necessary for the purposes in this policy.
  • With Third-Party Service Providers: For website hosting, email, software, analytics, and cloud storage of project documents.
  • When Required by Law: To comply with legal obligations, legal proceedings, or to protect our legal rights.
  • In Business Transfers: Information may be transferred in a merger, acquisition, or sale of assets, subject to law. You will be notified of any changes in ownership.

DATA RETENTION


We will hold your personal data as long as necessary for the relevant purpose and to maintain business records for legal reasons. Retention periods are determined by the data's nature, sensitivity, potential harm from unauthorized use, purpose of processing, and legal requirements. We may anonymize data for research or statistical purposes.

SECURITY


We will take reasonable technical and organizational precautions to prevent data loss, misuse, or alteration. No security system can prevent all breaches. Client login credentials will be stored securely.

CHILDREN


We do not knowingly collect data from children under 16. Contact us at hello@fifthandharding.com if you are under 16 or a parent/guardian becomes aware that their child has provided us with information.

YOUR ACCEPTANCE OF THESE TERMS


By using this Platform, submitting information, or engaging our services, you accept this Privacy Policy. If you do not agree, please do not use our Platform or services. Continued use after changes are posted means you accept those changes.

CONTACT INFORMATION


Contact us at hello@fifthandharding.com with any questions or requests regarding your data or this policy.